Lenovo Computer Reliability Goes To No. 1 in US

A computer repair company named Rescuecom released their newest Computer Reliability Report in 2011, In Q1 2011, the best quality computer is Lenovo:

IBM/Lenovo (254)
Asus (242)
Toshiba (164)
Apple (149)
HP/Compaq (122)

RESCUECOM CEO David A. Milman, at the age of 19, began his computer career in 1985 with nothing more than $100.00 and a 1978 Datsun 280Z to his name. The business that was to become Rescuecom in later years, earned a reputation for top quality work and exceptional customer service.


Rescuecom has released Computer Reliability Reports Quarterly since 2009. Their report might need more data and researching, But it has some reference value.

The following are the old reports:

2nd QT 2010:

Asus       1791
Apple        686
IBM/Lenovo       524
Toshiba      368
HP/Compaq       281
Sony      262
Acer        218
Samsung       180
Dell        165
Total Other     16

1st QT 2010:

IBM/Lenovo (521)
Asus (446)
Apple (382)
Toshiba (262)
HP/Compaq (217)

2nd QT 2009:

ASUS (416)
APPLE (394)

1st QT 2009:

ASUS (972)* & IBM/LENOVO (348)
APPLE (324)
ACER (151)

Does my CPU support 64-bit or 32-bit ?

When you update your Windows Operating System from Windows XP or completely install a new Windows 7, you have to choose an option of 64-bit or 32-bit system, this depends on your CPU, if your CPU supports 64-bit, you can choose either Windows 7 64-bit or 32-bit; if your CPU only supports 32-bit, then you can ONLY choose 32-bit other than 64-bit system.

Then the question is how I can know my CPU type ? How do I know my CPU support 64-bit or 32-bit ?

There are different ways, Here we provides several ways on Windows OS, If your computer has Windows XP or other Windows OS installed, you can go ahead to check following content, otherwise, please go to other place to find help:

First of all, we have to know: If we want to check our CPU supports 64-bit or 32-bit, we can NOT rely on our Windows system actually, the reason is just like we have mentioned above, for example: If your Windows system is 32-bit currently, you can not say your CPU support 32-bit only, because it possible support 64-bit too.

1: The most reliable way is using 3rd party tool, but you have to find the tool and install the tool first.Here we introduce a popular hardware checking tool: CPU-Z, we have already talked about it in previous article: Check Your Computer CPU, Motherboard, Graphics Devices…



However, some people do not like installing too many tool, so let us talk the ways using Windows System, but you have to know it might not be reliable:

2:  If your CPU is AMD, the thing might be simple:

In Windows XP, Go to My Computer, select Properties:


On System Properties windows, you can see the information about CPU, AMD CPU by default has already provided 64-bit or 32-bit in General tab:



3: If your CPU is Intel style, it is not simple to get the information. Because most of time you can not read the 64-bit or 32-bit information from property “General” page directly:

Go to Hardware tab and click Device Manger button:


Expand Processors node, right click one of CPU item and choose Properties:

(Note: Because we do not have a Windows XP system with an intel CPU, so the picture shown below is from a Windows XP with AMD cpu, but the step and screen shot is similar)


In the properties window, click Details tab page, make sure you have chosen “Hardware Ids” from dropdown list, The following screen shot showing a list which include “x86 Family” information, that means current Windows Operating System is 32-bit (Note: Windows system is 32-bit, means the CPU support 32-bit, but you don’t know whether it support 64-bit)


We provide another sample from an Intel CPU pc with Windows 7 64-bit system installed:



The 64-bit or 32-bit information from Windows system normally indicate the Windows system, not means CPU style. unless you can see the information explicitly indicated for CPU, like the AMD cpu we mentioned

The most reliable ways is using some specified tools.

plugin-container.exe ? it is using 40% or even over 50% CPU !

Recently you might find your computer’s CPU was keeping run fast, there is a process named “plugin-container.exe”, and it occupied your 40% or even over 50% CPU !

What is it ? Is it a virus ?

Don’t worry, due to internet information, plugin-container.exe is NOT a virus, it was from Firefox .

Frank Lion said :

It is not a resource hog. It separates out the resources used by the plugins. If you look at the Virtual Memory use of Firefox prior to this….it is the same as when you now add the VM of Firefox and the VM of plugin-container.exe together.

Another blog information:

Plug-in crash protection is offered to make Firefox more stable and to reduce less crashes so it is not recommended to disable plug-in container.exe process.If plugin-container.exe annoys by showing frequent crashes of it you can disable plug-in container.exe .

Disabling plugin-container.exe in Firefox

1.Open Firefox and type about:config in address bar
2.Now search for ipc in Filter box .
3.Double click on each of five entries  to set their values to false as shown above.


4.Restart Firefox browser.That’s it plugin–container is completely disabled for Firefox browser.